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Facilitation Skills

$149.00

772759 ,

SHORT DESCRIPTION:

In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered.

  • Duration approximately 4 hours.
  • Access period 30 days.
  • Self-Study Guide provided.
  • Quick Reference Guide provided.
  • Certificate of Completion provided.
  • Content last updated January 2020.
  • A full description of this course is located below.

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With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal. This course will introduce you to this core competency and give you practical ways to apply it in the workplace.

How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators. This course has been created to make core facilitation skills better understood and readily available for your organisation. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

In this dynamic, highly interactive course, new and seasoned facilitators will learn about the top techniques for facilitation. In a participant-centred design, students will learn the differences between facilitation and other ways to lead meetings and learning. They will also develop the skills to apply techniques such as reaching agreement and team voting.

Participants will explore the stages of team development, making decisions to be a better listener, asking strong questions, testing assumptions, and more.

One major factor in facilitation is to include all participants, whether the topics are controversial or the participants have difficulty communicating.

This course contains many training materials to teach participants how to create a winning facilitated environment, where facilitators feel secure in their role to stay detached from outcomes and participants are fully accountable for their decisions and results.


What Will Students Learn?

  • How to distinguish facilitation from instruction and training
  • How to identify the competencies linked to effective small group facilitation
  • The difference between content and process
  • The stages of team development and ways to help teams through each stage
  • Common process tools to make meetings easier and more productive

What Topics are Covered?

  • Defining your role and how facilitators work
  • Establishing ground rules
  • Content and process
  • Types of thinking
  • Dealing with controversial issues and divergent perspectives
  • Communication skills
  • Listening for common ground
  • Common facilitation techniques
  • Giving effective feedback
  • The language of facilitation
  • Dealing with difficult dynamics
  • Building sustainable agreements
  • Stages of team development
  • Analysis tools

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