Business Etiquette: Gaining That Extra Edge
$199.00
SHORT DESCRIPTION:
In this course, you’ll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you’ll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.
- Duration: 2 hours.
- Available in English.
- Access period 30 days.
- Self-Study Guide provided.
- Quick Reference Guide provided.
- Certificate of Completion provided.
- Content last updated January 2020.
- A full description of the course is located below.
Available!
Return to StoreEtiquette questions can be agonising. Understanding the basics of business etiquette can give you that extra edge and help you stand out from the crowd.
Do you have members of your team wondering how to avoid sending and offending in their business e-mails, or who dread the thought of business lunches, telephone calls, or exchanging business cards because they’re unsure of how to act?
Business Etiquette: Gaining that Extra Edge is a one-day course that teaches students how to behave professionally and confidently in all of their business interactions, from business phone etiquette to which fork to use for their salad at their next luncheon. How to dress professionally, respond to e-mails politely, shake hands, exchange cards, and network are all included in this training material.
There’s no reason to let your career be held back by not knowing what to do! Get etiquette training now and start refining your professional image today.
What Will Students Learn?
- Effective networking, including making introductions, shaking hands, and using business cards appropriately
- How to dress appropriately for every business occasion
- How to feel comfortable when dining in business and formal situations
- How to feel more confident of your business communication in every situation
- That extra edge that establishes trust and credibility
What Topics are Covered?
- Business etiquette basics
- The handshake
- Business card etiquette
- The skill of making small talk
- Do you remember names?
- Making that great first impression
- Dress for success
- Business dining
- E-mail and telephone etiquette
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