Communication Strategies 800x533

Communication Strategies

$399.00

772145 ,

SHORT DESCRIPTION:

This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

  • Duration: 4 hours.
  • Access period 30 days.
  • Self-Study Guide provided.
  • Quick Reference Guide provided.
  • Certificate of Completion provided.
  • Content last updated January 2020.
  • A full description of the course is located below.

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Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you are sending the right message.

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.

A major goal of this two-day workshop is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.

Are you a leader or communicator who wants to improve their skills natural talents? With this workshop, participants learn how to stop sending and receiving mixed messages through their body language, how to overcome communication barriers, develop positive relationships, and how to respond to negative situations assertively for a positive outcome.

Our training is filled with effective communication strategies to help students refine their communication skills. This business communication course is a two-day skill development program, applicable to our hectic workplaces, and is completely customisable for every situation.


What Will Students Learn?

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

What Topics are Covered?

  • Creating positive relationships
  • Growing our self-awareness
  • Communication basics and barriers
  • Asking questions and listening skills
  • Body language
  • Communication styles
  • Creating a positive self-image
  • Frame of reference
  • Techniques for the workplace
  • Assertiveness

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