Hiring for Success: Behavioral Interviewing Techniques
$199.00
SHORT DESCRIPTION:
This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them.
- Duration: 4 hours.
- Access period 30 days.
- Self-Study Guide provided.
- Quick Reference Guide provided.
- Certificate of Completion provided.
- Content last updated January 2020.
- A full description of the course is located below.
Available!
Return to StoreThe interviewing process sounds easy enough: you arrange for a conversation with potential candidates and then select the best person for a particular position. However, we all know that it isn’t really that simple. This course will give you the skills and tools to hire successful candidates.
This course concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behaviour-based examples of past performance; and the strategies that follow through on this process. This workshop reminds us of what we must do before the interview, during the interview and after the interview, such as developing the questions we want to ask and knowing the responses we are looking for. This course takes the behavioural interview even further with a discussion of communication techniques and the use of other types of interview questions.
Highlights of what participants will learn:
- Recognise the costs incurred by an organisation when a wrong hiring decision is made;
- Develop a fair and consistent interviewing process for selecting employees;
- Prepare better job advertisements and use a variety of markets;
- Be able to develop a job analysis and position profile;
- Use traditional, behavioural, achievement oriented, holistic, and situational interview questions;
- Enhance communication skills that are essential for a skilled recruiter;
- Effectively interview difficult applicants;
- Check references more effectively;
- Understand the basic employment and human rights laws that can affect the hiring process.
What You Will Cover:
- The cost of hiring errors
- Why use behavioural interview techniques
- How to get the information you need
- Advertising guidelines
- Communication skills
- Writing the interview questions
- Defensible resume screening
- Developing an effective interview format
- Ethical and legal issues
- Interviewing techniques
- Asking questions and listening for answers
- Reference checks
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