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Leadership Skills for Supervisors

$129.00

773174 ,

SHORT DESCRIPTION:

Upon completion of the Leadership Skills for Supervisors course, you should be familiar with methods for prioritising, planning and managing your time, you should be able to identify your primary leadership style and other styles, you should be aware of ways to meet the needs of employees through communication and coaching, and how to manage conflict.

  • A full description of this course is located below.
  • Duration approximately 2 hours.
  • Access period 30 days.
  • Self-Study Guide provided.
  • Quick Reference Guide provided.
  • Certificate of Completion provided.
  • Content last updated January 2020.

 

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Many times, employees are promoted to supervisory positions because of their experience with the company, but once in the new role, oftentimes they are not given the proper tools they need to manage their staff. This course will help new supervisors learn how to lead their team, providing material and activities to develop skills in communication, coaching, and managing conflict, along with other relevant information.

Supervisors represent an important force in the national economy. You have the power to turn on or turn off the productivity of the people who work for you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organisation. You usually have more experience and more skill than the employees you supervise, because management tends to look for super people to fill those roles.

How You Will Benefit:

  • Learn ways to prioritise, plan, and manage your time.
  • Identify your primary leadership style and techniques for maximising that style.
  • Develop more flexibility to use other leadership styles.
  • Search for ways to overcome communication barriers.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.

What You Will Cover:

  • Managing your time and energy
  • What makes a good leader?
  • Communication as a leadership tool
  • The commitment curve
  • Employee development models
  • Dealing with conflict and difficult issues
  • What successful leaders do

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