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The Professional Supervisor
$299.00
SHORT DESCRIPTION:
In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adairs action-centered leadership model, Paul Hersey and Ken Blanchards Situational Leadership II model.
- Duration approximately 6 hours.
- Access period 30 days.
- Self-Study Guide provided.
- Quick Reference Guide provided.
- Certificate of Completion provided.
- Content last updated January 2020.
- A full description of this course is located below.
Available!
Return to StoreGreat leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.
In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This three-day workshop will give you just that opportunity.
How You will Benefit:
- You will understand the scope and nature of the supervisory position.
- You will learn some ways to deal with the challenges of the role.
- You will recognise the responsibilities you have as a supervisor, to yourself, to your team, and to your organisation.
- You will identify key techniques to help you plan and prioritise effectively
- You will acquire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision.
What Topics are Covered?
- Defining a successful training program/trainer
- Adjusting to your role
- A supervisor’s responsibilities
- Making plans
- Setting goals
- Leadership
- Delegation
- Dealing with conflict
- Discipline
- Providing feedback
- The Situational Leadership model
- Problem employees
- Synergy
- Trust
- Team development
- Communication skills
- The communication process
- Motivation
- Orientation
- Training
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