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Coaching and Mentoring
$129.00
SHORT DESCRIPTION:
In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
- A full description of this course is located below.
- Content last updated January 2020.
- Certificate of Completion provided.
- Quick Reference Guide provided.
- Self-Study Guide provided.
- Access period 30 days.
- Duration: 2 hours.
Available!
Return to StoreCoaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. Its about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.
What Will Students Learn?
- Understand how coaching can be used to develop your team
- Develop the coaching and mentoring skills that help improve individual performance
- Demonstrate the behaviours and practices of an effective coach
- Recognise employees’ strengths and give them the feedback they need to succeed
- Identify employee problems and ways you can help to correct them
What Topics are Covered?
- Defining coaching and mentoring
- Coaching assessment review
- Interpersonal communication skills
- Critical coaching skills
- Setting goals with SPIRIT
- Learning styles and principles
- The benefits/consequences matrix
- Skills involved in coaching
- The coaching model
- Giving effective feedback
- Coaching problems and solutions
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