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Conference and Event Management
$129.00SHORT DESCRIPTION: In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Managing Difficult Conversations
$129.00SHORT DESCRIPTION: This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Lean Process Improvement
$399.00This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organisation, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Getting Stuff Done: Personal Development Boot Camp
$199.00SHORT DESCRIPTION: To start this course, you'll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you'll outline your vision statement, dreams, and goals. Next, you'll learn about the 80/20 system, what characteristics your organisational system should have, how to design a functional workspace, and techniques for organising your daily to-do items. You'll also learn how to set up and maintain information management systems (both physical and virtual), prioritise tasks, create routines, and tackle procrastination. Finally, you'll learn how to get organised at home. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Orientation Handbook: Getting Employees Off to a Good Start
$399.00SHORT DESCRIPTION: In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Creative Thinking and Innovation
$399.00SHORT DESCRIPTION: In this course, you will identify ways to develop your creative side and build a creative environment. You'll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Emotional Intelligence
$199.00SHORT DESCRIPTION: This course will introduce you to the history of emotional intelligence and what its all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Risk Management
$129.00SHORT DESCRIPTION: In this course, you will learn about the seven Rs and four Ts that traditionally represent the key activities of risk management. This will give you a framework that you can customise for a single project, a department, or an entire company. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Customer Service Training: Managing Customer Service
$149.00SHORT DESCRIPTION: In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Working with the Media: Creating a Positive Working Relationship
$199.00SHORT DESCRIPTION: You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you're going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
English as a Second Language: A Workplace Communications Primer
$199.00SHORT DESCRIPTION: This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Business Etiquette: Gaining That Extra Edge
$199.00SHORT DESCRIPTION: In this course, you'll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you'll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. Duration: 2 hours. Available in English. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Business Writing That Works
$399.00SHORT DESCRIPTION: This course will teach you the four Cs of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Project Management Fundamentals
$129.00SHORT DESCRIPTION: In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritise, and scope a project idea. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Self-Leadership
$199.00SHORT DESCRIPTION: In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Creating a Positive Work Environment
$199.00SHORT DESCRIPTION: Here you will learn how to recognise a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Active Listening
$199.00SHORT DESCRIPTION: In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. Duration: 2 hours. Available in English. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Women and Leadership: Owning Your Strengths and Skills
$129.00SHORT DESCRIPTION: At the end of this course you will understand a brief history and evolution of women and leadership. You will recognise leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Marketing for Small Businesses
$279.00This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five Ps, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Measuring Training Results
$199.00In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Intermediate Project Management
$129.00In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. A full description of this course is located below. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. -
Survival Skills for the New Trainer
$79.00In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you'll review a list of dos and don'ts and consider your next steps. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Bullying in the Workplace
$199.00SHORT DESCRIPTION: In this course, you will learn what bullying is and what it can cost an organisation. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Promoting a Marketing Webinar
$179.00SHORT DESCRIPTION: At the end of this course, you will be able to define the marketing objectives of your webinar, create an attendee avatar to connect with your target audience, create and use a lead magnet, develop a promotion strategy, explore the potential of a joint venture, and create a webinar marketing calendar. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
NLP Tools for Real Life
$199.00SHORT DESCRIPTION: This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Being a Team Player
$199.00SHORT DESCRIPTION: Teamwork is essential in any organisation, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Public Relations Boot Camp
$199.00SHORT DESCRIPTION: In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Skills You Need for Workplace Success
$199.00SHORT DESCRIPTION: Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognise self-confident behaviours in the workplace and learn a three-step process to building self-confidence. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Budgets and Managing Money
$129.00SHORT DESCRIPTION: To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organisation). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Advanced Skills for the Practical Trainer
$599.00SHORT DESCRIPTION: To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. Duration approximately 6 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
