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E-Commerce Management
$279.00SHORT DESCRIPTION: This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Appreciative Inquiry
$199.00SHORT DESCRIPTION: In this course you will learn about the appreciative inquiry process. To begin, you'll explore its fundamental principles and the 4-D model. You'll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organisation. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Getting Your Job Search Started
$199.00SHORT DESCRIPTION: In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Knowledge Management
$399.00SHORT DESCRIPTION: In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Global Business Strategies
$379.00This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 6 hours. -
Beyond Workplace Politics: Using Social and Emotional Competencies
$199.00SHORT DESCRIPTION: Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Problem Solving and Decision Making
$199.00SHORT DESCRIPTION: In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Leadership Skills for Supervisors
$129.00SHORT DESCRIPTION: Upon completion of the Leadership Skills for Supervisors course, you should be familiar with methods for prioritising, planning and managing your time, you should be able to identify your primary leadership style and other styles, you should be aware of ways to meet the needs of employees through communication and coaching, and how to manage conflict. A full description of this course is located below. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. -
Basic Internet Marketing
$179.00SHORT DESCRIPTION: In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimisation, e-mail campaigns, pay per click advertising, and more. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Environmental Sustainability: A Practical Approach to Greening Your Organization
$199.00SHORT DESCRIPTION: Here you will learn how to draft an Environmental Management System that can be applied to your organisation. Along the way you will understand the term greenwashing and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organisation then how to set objectives and targets for significant impacts. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Encouraging Sustainability and Social Responsibility in Business
$199.00SHORT DESCRIPTION: This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organisational governance and ethics, operating practices, human rights and labour practices, environmental awareness and sustainability, consumer issues, and community involvement. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Budgets and Managing Money
$129.00SHORT DESCRIPTION: To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organisation). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Becoming a Progressive Employer: Setting Trends Instead of Following Them
$129.00SHORT DESCRIPTION: In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organisation. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 2 hours. -
Research Skills
$199.00SHORT DESCRIPTION: In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you'll learn how to find information using the library's Dewey Decimal System, journals, and the Internet. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Creating Winning Webinars: Getting Your Message Out
$179.00SHORT DESCRIPTION: This course is going to teach you to understand what webinars are and why they are important. You will also learn best practices for implementation and development of webinars. You are going to learn the appropriate structure and platform for your webinar and also how to outline a webinar. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Disability Awareness: Working with People with Disabilities
$399.00SHORT DESCRIPTION: This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Communication Strategies
$399.00SHORT DESCRIPTION: This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Active Listening
$199.00SHORT DESCRIPTION: In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. Duration: 2 hours. Available in English. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Project Management: All You Need to Know
$199.00SHORT DESCRIPTION: Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. Youll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Orientation Handbook: Getting Employees Off to a Good Start
$399.00SHORT DESCRIPTION: In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Building a Consulting Business
$179.00SHORT DESCRIPTION: This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 2 hours. -
Writing for the Web
$179.00SHORT DESCRIPTION: This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimisation to get noticed. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Generation Gap: Closing the Gap in the Workplace
$199.00SHORT DESCRIPTION: During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Building Your Self Esteem and Assertiveness Skills
$199.00SHORT DESCRIPTION: In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. Duration: 2 hours. Available in English. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Making Training Stick
$199.00SHORT DESCRIPTION: In this course, you'll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarise yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
10-Minute Presentations
$99.00SHORT DESCRIPTION: At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations. • Duration approximately 2 hours. • Access period 30 days. • Self-Study Guide provided. • Quick Reference Guide provided. • Certificate of Completion provided. • Content last updated January 2021. • A full description of the course is located below. -
Public Relations Boot Camp
$199.00SHORT DESCRIPTION: In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Kickstarting Your Business with Crowdsourcing
$179.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business growth. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 2 hours. -
Business Ethics for the Office
$399.00SHORT DESCRIPTION: In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Managing Difficult Conversations
$129.00SHORT DESCRIPTION: This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
