-
Developing a High Reliability Organization
$199.00SHORT DESCRIPTION: You will learn what constitutes a High Reliability Organisation (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefited from those principles. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Introduction to E-Mail Marketing
$279.00SHORT DESCRIPTION: In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Communications for Small Business Owners
$279.00SHORT DESCRIPTION: If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Lean Process Improvement
$399.00This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organisation, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Appreciative Inquiry
$199.00SHORT DESCRIPTION: In this course you will learn about the appreciative inquiry process. To begin, you'll explore its fundamental principles and the 4-D model. You'll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organisation. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Personal Brand: Maximizing Personal Impact
$399.00SHORT DESCRIPTION: In this course, you'll learn what a brand is and how you can leverage it to make a personal impact. You'll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You'll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Customer Service Training: Managing Customer Service
$149.00SHORT DESCRIPTION: In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Business Etiquette: Gaining That Extra Edge
$199.00SHORT DESCRIPTION: In this course, you'll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you'll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. Duration: 2 hours. Available in English. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Creating a Top-Notch Talent Management Program
$399.00SHORT DESCRIPTION: In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. Duration: 4 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Creating Winning Proposals
$399.00In this course, you will learn how to locate potential funders and how to match funders interests with organisational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organisations and learn to understand the process for successful proposal writing and how to build effective relationships with funders. Duration: 4 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Hiring for Success: Behavioral Interviewing Techniques
$199.00SHORT DESCRIPTION: This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Emotional Intelligence
$199.00SHORT DESCRIPTION: This course will introduce you to the history of emotional intelligence and what its all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Skills You Need for Workplace Success
$199.00SHORT DESCRIPTION: Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognise self-confident behaviours in the workplace and learn a three-step process to building self-confidence. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Global Business Strategies
$379.00This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 6 hours. -
Entrepreneurship 101
$379.00SHORT DESCRIPTION: In this course, you'll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. You'll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, you'll learn how to grow your business and become an entrepreneurial leader. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 6 hours. -
Dynamite Sales Presentations
$49.00SHORT DESCRIPTION: This business sales presentation training workshop includes training sessions on how to write a stunning business proposal, whether it’s formal or informal; how to polish a first impression so the presentation is a success from start to finish; and how to draft, structure, and create an effective sales presentation for large or small audiences. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Honing and Delivering Your Message
$199.00SHORT DESCRIPTION: Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Employee Accountability
$199.00SHORT DESCRIPTION: You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you'll learn ways to build accountability and ownership in your organisation and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Advanced Skills for the Practical Trainer
$599.00SHORT DESCRIPTION: To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. Duration approximately 6 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Marketing for Small Businesses
$279.00This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five Ps, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Process Improvement with Gap Analysis
$199.00SHORT DESCRIPTION: You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Social Selling for Small Businesses
$49.00SHORT DESCRIPTION: In this course, you will learn about the attributes of social selling, you will learn how to explore social selling can generate business leads, how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms and how to measure results. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Mastering The Interview
$199.00SHORT DESCRIPTION: In this course, you will learn how to prepare for and participate in a job interview. We'll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Delegation: The Art Of Delegating Effectively
$129.00This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customise for any situation. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: Approximately 4 hours. -
Fostering Innovation
$199.00SHORT DESCRIPTION: At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Employee Recognition: Appreciating Your Workforce
$199.00SHORT DESCRIPTION: Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Budgets and Managing Money
$129.00SHORT DESCRIPTION: To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organisation). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours. -
Project Management Training: Understanding Project Management
$129.00SHORT DESCRIPTION: This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. Duration approximately 6 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below. -
Basic Internet Marketing
$179.00SHORT DESCRIPTION: In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimisation, e-mail campaigns, pay per click advertising, and more. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below. -
Building a Consulting Business
$179.00SHORT DESCRIPTION: This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 2 hours.
