• Basic Business Management: Boot Camp for Business Owners

    $179.00
    SHORT DESCRIPTION: This course will give you all the skills that you need as a new business owner. You'll learn how to develop your organisational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You'll also learn the basics of leadership and tips for taking your business to the next level. A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 6 hours.
  • Measuring Training Results

    $199.00
    In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Emotional Intelligence

    $199.00
    SHORT DESCRIPTION: This course will introduce you to the history of emotional intelligence and what its all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Managing Difficult Conversations

    $129.00
    SHORT DESCRIPTION: This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Personal Brand: Maximizing Personal Impact

    $399.00
    SHORT DESCRIPTION: In this course, you'll learn what a brand is and how you can leverage it to make a personal impact. You'll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You'll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Using Activities to Make Training Fun

    $199.00
    SHORT DESCRIPTION: In this course, you will explore different types of games, including icebreakers, energisers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customise and re-use in your own training sessions. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Balanced Scorecard Basics

    $199.00
    SHORT DESCRIPTION: You will begin this course by learning what the balanced scorecard is and what types of organisations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organisations mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Communications for Small Business Owners

    $279.00
    SHORT DESCRIPTION: If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.   A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours.
  • Networking for Success

    $399.00
    SHORT DESCRIPTION: In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organise your network. You'll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Project Management: All You Need to Know

    $199.00
    SHORT DESCRIPTION: Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. Youll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Conference and Event Management

    $129.00
    SHORT DESCRIPTION: In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours.
  • Call Centre Training: Sales and Customer Service Training for Call Centre Agents

    $199.00
    SHORT DESCRIPTION: In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customise. Duration: 6 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Creativity In The Workplace

    $199.00
    SHORT DESCRIPTION: After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Writing Reports and Proposals

    $199.00
    SHORT DESCRIPTION: To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. Youll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Honing and Delivering Your Message

    $199.00
    SHORT DESCRIPTION: Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Being a Team Player

    $199.00
    SHORT DESCRIPTION: Teamwork is essential in any organisation, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • GDPR Readiness: Getting the Message Out

    $199.00
    In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form.
  • Overcoming Objections to Nail the Sale

    $129.00
    SHORT DESCRIPTION: In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Research Skills

    $199.00
    SHORT DESCRIPTION: In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you'll learn how to find information using the library's Dewey Decimal System, journals, and the Internet. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Basic Internet Marketing

    $179.00
    SHORT DESCRIPTION: In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimisation, e-mail campaigns, pay per click advertising, and more. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Business Etiquette: Gaining That Extra Edge

    $199.00
    SHORT DESCRIPTION: In this course, you'll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you'll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail. Duration: 2 hours. Available in English. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Tough Topics: Talking to Employees about Personal Hygiene

    $129.00
    SHORT DESCRIPTION: This course has two major themes. First, well give you a customisation framework for having tough conversations. Then, well look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Self-Leadership

    $199.00
    SHORT DESCRIPTION: In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Making Training Stick

    $199.00
    SHORT DESCRIPTION: In this course, you'll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarise yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Training with Visual Storytelling

    $199.00
    SHORT DESCRIPTION: In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. Well cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you'll be ready to create engaging, compelling training sessions that inspire your students. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Becoming Management Material

    $399.00
    SHORT DESCRIPTION: After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 6 hours.
  • Giving Effective Feedback

    $129.00
    SHORT DESCRIPTION: In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You'll also learn some tips for receiving feedback. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Effective Planning and Scheduling

    $129.00
    SHORT DESCRIPTION: This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Developing Your Executive Presence

    $199.00
    SHORT DESCRIPTION: This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Marketing with Social Media

    $79.00
    SHORT DESCRIPTION: In this course, you will learn how to develop a social media marketing plan as a part of an overall marketing strategy, determine who should be on your team, and choose how you will measure what is taking place. In addition, you will learn about blogging, explore some of the major social media sites (such as LinkedIn, Twitter, and Facebook), and look at how speciality sites and social media management tools can take your social media marketing to the next level. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Inventory Management: The Nuts and Bolts

    $129.00
    SHORT DESCRIPTION: In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. A full description of this course is located below. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020.
  • Encouraging Sustainability and Social Responsibility in Business

    $199.00
    SHORT DESCRIPTION: This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organisational governance and ethics, operating practices, human rights and labour practices, environmental awareness and sustainability, consumer issues, and community involvement. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Crisis Management

    $399.00
    SHORT DESCRIPTION: To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Skills You Need for Workplace Success

    $199.00
    SHORT DESCRIPTION: Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognise self-confident behaviours in the workplace and learn a three-step process to building self-confidence. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Getting Your Job Search Started

    $199.00
    SHORT DESCRIPTION: In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Dynamite Sales Presentations

    $49.00
    SHORT DESCRIPTION: This business sales presentation training workshop includes training sessions on how to write a stunning business proposal, whether it’s formal or informal; how to polish a first impression so the presentation is a success from start to finish; and how to draft, structure, and create an effective sales presentation for large or small audiences. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Telemarketing: Using the Telephone as a Sales Tool

    $149.00
    SHORT DESCRIPTION: In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You'll also learn how telemarketing can add to your sales strategy. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Coaching and Mentoring

    $129.00
    SHORT DESCRIPTION: In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles). A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 2 hours.
  • Leadership Skills for Supervisors

    $129.00
    SHORT DESCRIPTION: Upon completion of the Leadership Skills for Supervisors course, you should be familiar with methods for prioritising, planning and managing your time, you should be able to identify your primary leadership style and other styles, you should be aware of ways to meet the needs of employees through communication and coaching, and how to manage conflict. A full description of this course is located below. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020.  
  • Delegation: The Art Of Delegating Effectively

    $129.00
    This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customise for any situation. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: Approximately 4 hours.
  • Time Management: Get Organized for Peak Performance

    $199.00
    SHORT DESCRIPTION: In this course, you will learn how to organise your workflow and office space, use your planner effectively, and delegate some of your work to other people. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Body Language: Reading Body Language as a Sales Tool

    $129.00
    SHORT DESCRIPTION: In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You'll also learn how to send the right message with body language, dress, and personal interactions. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Project Management Training: Understanding Project Management

    $129.00
    SHORT DESCRIPTION: This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation. Duration approximately 6 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Mobbing in the Workplace

    $199.00
    SHORT DESCRIPTION: After this course, you will be able to identify mobbing and how it differs from individual bullying, know why and how it occurs, know how it impacts the person targeted and the organisation, know what actions to take if you are being mobbed, know how to avoid targeting someone, and know what action to take as an organisation to stop mobbing before it starts. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Creating Successful Staff Retreats

    $199.00
    SHORT DESCRIPTION: In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organisation. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesn't stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities aren't, you need to evaluate how things went so you will learn how to create an evaluation and follow up. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Project Planning: All You Need to Know

    $199.00
    SHORT DESCRIPTION: Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Motivation Training: Motivating Your Workforce

    $129.00
    SHORT DESCRIPTION: To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Creating a Google Adwords Campaign

    $179.00
    SHORT DESCRIPTION: In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Hiring for Success: Behavioral Interviewing Techniques

    $199.00
    SHORT DESCRIPTION: This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Mastering The Interview

    $199.00
    SHORT DESCRIPTION: In this course, you will learn how to prepare for and participate in a job interview. We'll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. Duration: 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • The ABCs Of Supervising Others

    $129.00
    SHORT DESCRIPTION: This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Negotiating for Results

    $129.00
    SHORT DESCRIPTION: In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. Duration approximately 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • Branding: Creating and Managing Your Corporate Brand

    $49.00
    SHORT DESCRIPTION: This course will get you started on the road to creating a perfect brand. You'll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energised and alive. Duration: 4 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Introduction to Neuro Linguistic Programming

    $199.00
    SHORT DESCRIPTION: This introductory course will teach the basics of neuro linguistic programming (NLP). Youll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Fostering Innovation

    $199.00
    SHORT DESCRIPTION: At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. Duration: 2 hours Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Active Listening

    $199.00
    SHORT DESCRIPTION: In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. Duration: 2 hours. Available in English. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of the course is located below.
  • Intermediate Project Management

    $129.00
    In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. A full description of this course is located below. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020.
  • Workplace Health and Safety: The Supervisor’s Role and Responsibilities

    $129.00
    SHORT DESCRIPTION: At the end of this course you are going to be able to understand the employers and supervisors responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information. Duration approximately 2 hours. Access period 30 days. Self-Study Guide provided. Quick Reference Guide provided. Certificate of Completion provided. Content last updated January 2020. A full description of this course is located below.
  • From Boss to Leader

    $129.00
    SHORT DESCRIPTION: After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence. A full description of this course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: Approximately 2 hours.
  • E-Commerce Management

    $279.00
    SHORT DESCRIPTION: This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level.   A full description of the course is located below. Content last updated January 2020. Certificate of Completion provided. Quick Reference Guide provided. Self-Study Guide provided. Access period 30 days. Duration: 4 hours.